Terms of service

LEGLESS LIMITED

OUR TERMS

  1. THESE TERMS
    • What these terms cover. These are the terms and conditions on which we supply products to you.
    • Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
  2. INFORMATION ABOUT US AND HOW TO CONTACT US
    • Who we are. We are Legless Limited, a company registered in England and Wales. Our company registration number is 13502686 and our registered office is at 5 Oak Hill, Washingborough, Lincoln, Lincolnshire, United Kingdom, LN4 1BA.
    • How to contact us. You can contact us by writing to us at info@teamlegless.com or by submitting an online enquiry using the form found at com.
    • How we may contact you. If we have to contact you we will do so by the email address you provided to us in your order.
  3. OUR CONTRACT WITH YOU
    • How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.
    • If we cannot accept your order. If we are unable to accept your order, we will inform you and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
    • Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
  4. OUR PRODUCTS
    • Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Your product may vary slightly from those images.
    • Product packaging may vary. The packaging of the product may vary from that shown in images on our website.
  5. YOUR RIGHTS TO MAKE CHANGES

If you wish to make a change to your order please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may be entitled to a refund of your initial order.

  1. OUR RIGHTS TO MAKE CHANGES
    • Minor changes to the products. We may change the product:
      • to reflect changes in relevant laws and regulatory requirements; and
      • to implement minor technical adjustments and improvements. These changes will not affect your use of the product.
  1. PROVIDING THE PRODUCTS
    • Delivery costs. The costs of delivery will be as displayed to you on our website.
    • When we will provide the products. During the order process we will let you know when we will provide the products to you. Our shipping time frame can be at leglessgames.com.
    • We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you to let you know. We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel the order and receive a refund for any products you have paid for but not received.
    • If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, the deliverer should leave you a note informing you of how to rearrange delivery or collect the products from a local depot. Please contact the relevant deliverer should you require an update or any further information.
    • If you do not re-arrange delivery. If after a failed delivery to you, you do not re-arrange delivery or collect the product from a delivery depot despite our reasonable efforts, we may cancel your order.
    • Your legal rights if we deliver goods late. You have legal rights if we deliver any goods late when you told us before we accepted your order that delivery within the delivery deadline was essential. Under these circumstances you may treat the order as cancelled.
    • Ending the contract for late delivery. If you do choose to treat the order as cancelled for late delivery we will refund any sums you have paid to us for the cancelled goods and their delivery. If the goods have been delivered to you, you must return them back to us.
    • When you become responsible for the goods. The product will be your responsibility from the time the product is delivered to the address you gave us when placing the order.
    • When you own goods. You own the product once we have received payment in full.
    • What will happen if you do not give required information to us. We may need certain information from you so that we can supply the products to you, for example, the delivery address and payment of the productIf you do not give us this information when submitting an order or within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may reject the order. We will not be responsible for supplying the products late if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
    • Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:
      • deal with technical problems or make minor technical changes;
      • update the product to reflect changes in relevant laws and regulatory requirements;
      • make changes to the product.
    • Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. You may request a refund and we will refund any sums you have paid in advance for the product.
  2. YOUR RIGHTS TO END THE CONTRACT
    • You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
      • If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product replaced or to get some or all of your money back);
      • If you want to end the contract because of something we have done or have told you we are going to do;
      • If you have just changed your mind about the product. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;

In all other cases if we are not at fault and there is no right to change your mind.

  • Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out below the contract will end immediately and we will refund you in full for any products which have not been provided. The reasons are:
    • we have told you about an upcoming change to the product or these terms which you do not agree to;
    • we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
    • there is a risk that supply of the products may be significantly delayed because of events outside our control;
    • we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than14 days; or
    • you have a legal right to end the contract because of something we have done wrong.
  • Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days and receive a refund. However, we may allow a longer period within which you can return the products should you not be completely satisfied.
  • When you don't have the right to change your mind. You do not have a right to change your mind where the seal of the product has been opened.
  • Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for the costs we will incur as a result of ending the contract.
  1. HOW TO END THE CONTRACT WITH US (INCLUDING IF YOU HAVE CHANGED YOUR MIND)
    • Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:
      • Email. Email us at info@teamlegless.com Please provide your name, delivery address, details of the order and email address.
      • Online. Complete the online enquiry form at leglessgames.com.
    • Returning products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must post them back to us at Huboo Ref 8145, Huboo Returns, Unit 4 Vertex Park, Oakwood Drive, Emersons Green, Bristol, BS16 7LB.
    • When we will pay the costs of return. We will pay the costs of return:
      • if the products are faulty or misdescribed;
      • if you are ending the contract because of an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or

In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.

  • How we will refund you. We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price as described below. .
  • Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind:
    • We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop.
    • The delivery costs will be the costs of delivery by the least expensive delivery method we offer.
  • When your refund will be made. We will make aim to pay any refunds due to you within 14 days from the day on which we receive the product back from you:
  1. OUR RIGHTS TO END THE CONTRACT
    • We may end the contract if you break it. We may end the contract for a product at any time by writing to you if:
      • you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;
      • you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products, for example, the delivery address;
      • you do not, within a reasonable time, allow us to deliver the products to you;
    • We may withdraw the product. We may write to you to let you know that we are going to stop providing the product and will refund any sums you have paid in advance for products which will not be provided.
  2. IF THERE IS A PROBLEM WITH THE PRODUCT
    • How to tell us about problems. If you have any questions or complaints about the product, please contact us at info@teamlegless.com.
    • Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.

 

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.

Our products are classified as goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

a) Up to 30 days: if your goods are faulty, then you can get an immediate refund.

b) Up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.

c) Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

See also Exercising your right to change your mind (Consumer Contracts Regulations 2013).
  • Your obligation to return rejected products. If you wish to exercise your legal rights to reject products you must , post them back to us at Huboo Ref 8145, Huboo Returns, Unit 4 Vertex Park, Oakwood Drive, Emersons Green, Bristol, BS16 7LB.
  1. PRICE AND PAYMENT
    • Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct.
    • We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
    • What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
    • When you must pay and how you must pay. You must pay for the products by debit or credit card (or such other method as is listed on our website) before we dispatch them.
    • What to do if you think an invoice is wrong. If you think you have been charged incorrectly please contact us promptly to let us know.
  2. YOUR RESPONSIBILITY WHEN USING OUR PRODUCT
    • Our products are to be used by over 18s only (or the legal drinking age applicable for where you are using the product), when using any of our products you confirm that you are of the legal drinking age. By purchasing the product in accordance with these terms you accept and agree that we shall not be responsible or liable for any laws, rules or guidelines which you may break.
    • You use our products at your own risk. You agree and accept that any alcohol consumed whilst using our products is at your own risk and it is your responsibility to stop using our products. Our products do not require alcohol to be consumed and can be used with any non-alcoholic beverage.
    • You agree and accept that any use and participation in connection with our products is of your own choice and it is your choice to use and follow any instructions provided in our products.
    • We are not responsible for any harm or potential harm (be that physical or mental or any other form) which may arise in connection with the use and participating of our product.

 

  1. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
    • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage resulting from us breaking this contract is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
    • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care under the Consumer Protection Act 1987.
  2. HOW WE MAY USE YOUR PERSONAL INFORMATION

How we may use your personal information. We will only use your personal information as detailed at leglessgames.com.

  1. OTHER IMPORTANT TERMS
    • We may transfer this Agreement and your order to someone else. We may transfer our rights and obligations under these terms to another organisation.
    • Nobody else has any rights under this contract (except a transfer in accordance with clause 16.1). This contract is between you and us. No other person shall have any rights to enforce any of its terms (except following a transfer in accordance with clause 16.1).
    • If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
    • Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts.
    • Alternative dispute resolution. In the event that there is any dispute in connection with the product or these terms and conditions alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we havehandled any complaint, you may want to contact the Centre for Effective Dispute Resolution.

  2. Subscription Services

     

    Some of the Content made available on the Site can be availed only by registered Users who have registered under a subscription model ("Subscription User"). You may need to register Yourself on the Site to avail these services on a subscription model ("Subscription"). To become a Subscription User, You may be required to provide certain personal information to Novi and may be required to make payments ("Subscription Fee") as per the applicable membership plan through a debit card, credit card, internet banking or through, e- prepaid wallet or other payment method accepted by Legless Limited ("Payment Method(s)") that You opted for during registration. Legless Limited will be using third party payment gateways to process and facilitate the payment of Your Subscription Fee to Legless Limited. Legless Limited may offer different kinds of Subscription plans, each of these Subscription plans will be subject to different limitations and restrictions and the cost of each of these Subscription plans may vary. You may choose more than 1 Subscription plan during a given period. Legless Limited may also offer certain features and / or benefits over and above the features and benefits made available to you under your existing Subscription plan (“Add-on”) for an additional fee (“Add-on Fee”). The Add-on will automatically expire upon the expiry of your Subscription plan.

    Legless Limited shall have the discretion to make certain Content that is a part of the Subscription available to You on more than one end user Compatible System concurrently. Legless Limited shall also have the discretion to make certain Content that is a part of the Subscription available to You on not more than one end user device concurrently.

     

    Free Trial

     

    Some of the Subscription plans may start with a free trial. The free trial period may last for a period of one month or such other term as may be determined by Legless Limited. during free trial period is at the discretion of Legless Limited and such free trial can be modified, suspended or terminated by Legless Limited at any point of time without giving notice to You.;

     

    Payments

    Legless Limited will automatically start billing as per Your selected Payment Method for the relevant Subscription plan(s) and any Add-on(s). The cancellation of a Subscription can be done through the "My Account" section of the Site. It may take a few days for Your payment made to Legless Limited to be reflected in your "My Account" section.

     

    You cannot change your Payment Method during the tenure of your Subscription(s). If Your selected Payment Method is no longer available or expires or Your Payment Method fails for whatsoever reason, You will be responsible and liable for any uncollected amounts and Legless Limited reserves the right to terminate the Subscription(s) offered to You.